Privacy Policy and Terms of Use

Privacy Policy
At Jal Yoga International Pte Ltd , we are committed to maintaining the security and confidentiality of your personal information held by us.

This Privacy Policy (the “Policy”) established in accordance with industry best practices and applicable laws outlines how Jal Yoga International Pte Ltd (“we”, “us”, or “our”) may collect, use, disclose or otherwise process your personal information we obtain or that you provide us when you access and use our website (the “Website”), products and services.

When accessing our Website, our company will learn certain information about you. This can happen both automatically and through other voluntary actions, you may take, during your visit. This policy applies to information we collect on our Website, through email forms, and other electronic messages between you and our Website.

By using our Website, products and services, you agree to the terms and conditions outlined in the User Agreement, which incorporates this Privacy Policy, and you consent to Jal Yoga International Pte Ltd’s privacy practices. This includes the usage and sharing of any personal information you have provided to us as well as its transmission and storage on our servers.

Collecting Your Information
You can browse our Website without disclosing any personal information or revealing your identity. However, specific features and services available on our Website may necessitate your registration or the provision of certain details to facilitate identification. While you browse our Website, certain information is gathered automatically from your computer. This includes tracking your activities on the our Website and your interactions. We gather details like your IP address, computer and connection information, browser type and version, operating system and platform, the URLs you visit before and after, and a unique cookie identifier.

Marketing
We do not sell or rent your personal information to third parties for their marketing purposes without obtaining your explicit consent. There might be instances where we combine your information with data collected from other companies to improve and personalise our services, content and advertising.

Use of Your Personal Information
Our primary purpose in collecting your personal information is to provide you a secure, seamless, efficient and tailored experience. By using our Website, products and services, you acknowledge and agree that we may utilise your personal information to:

• verify your identity;

• fulfil obligations related to the provision of requested products and/or services;

• plan, provision and bill for products and services;

• respond to, handle, and process queries, requests, applications, complains, and feedback from you;

• provide access to, personalise your experience on, and enhance the functionality of our Website and App;

• manage customer-care related activities and provide technical assistance through remote access;

• send you marketing information about our products and/or services including notifications about marketing events, service updates, promotions, memberships and other relevant offers;

• inform you about our services and those of our corporate family;

• carry out market and product analysis to improve our products, services and marketing efforts;

• enhance your user experience through profiling and analysing your preferences;

• manage bad debt and prevent fraud or illegal activities;

• perform business-related activities such as personnel training, quality control, dispute resolution and in relation to the transfer of any business segment concerning which you are a customer or potential customer;

• investigate actions that may jeopardise network security or integrity;

• ensure compliance with any applicable laws, regulations, guidelines, rules and provide assistance to law enforcement, governmental and regulatory agencies;

• provide complementary products or services, or rewards to you from our business partners; and

• other related purposes.
  
  

Our Disclosure of Your Personal Information
We may disclose your personal information to respond to legal requirements, for the purpose of enforcing our policies, addressing claims that a listing or other content infringes upon the rights of others, or safeguarding the rights, property, or safety of individuals. Any such disclosures will be made in compliance with relevant laws and regulations.

Sharing of Your Personal Information
We may share your personal information with the following entities:

• Third-party service providers: We engage contracted third-party service providers to assist in various business operations. These include functions such as order fulfilment, package delivery, email communication, data cleaning and analysis, marketing support, search results and links (including paid listings and links), credit card processing, fraud investigation and customer service. These service providers have access to the personal information required for their tasks but are prohibited from using it for other purposes. 

• Third parties for promotional offers: At times, we may send offers from other businesses to select groups of users. When doing so, we do not share your name and address. If you wish to opt out of such offers, you can adjust your communication preferences within Jal Yoga International Pte Ltd.

• Explicitly requested third parties: We may share your personal information with third parties upon your explicit request or when such sharing is communicated and consented to while using a specific service.

• Law enforcement or other governmental officials: We may disclose information to law enforcement or other government officials in response to a verified request related to a criminal investigation or suspected illegal activity. This could include details like name, city, postal code, telephone number, email address, User ID history, IP address, fraud complaints, and purchasing and listing history.

• Brand Protection Program participants: Under confidentiality agreements, we might share your personal information with participants in our Brand Protection Program as deemed necessary for inventions into fraud, intellectual property infringement, piracy or other unlawful activity. This could involve sharing details like name, street address, city, postal code, country, phone number, email address, and company name.

• Business Entities in mergers or acquisitions: If we plan to merge with or be acquired by another business entity, we may share your personal information with them. In such cases, we ensure that the new entity abides by this privacy policy. You will be notified if your personal information is to be used in a manner inconsistent with this policy. 

To uphold your privacy and maintain a secure community, we will not otherwise disclose your personal information to law enforcement, government officials, or third parties unless required by a subpoena, court order, or similar legal procedure. This is except in cases where we believe, in good faith, that disclosing information is essential to prevent imminent physical harm, financial loss, or to report suspected illegal activities.

Using Information from this Website
We facilitate the sharing of personal information for the purpose of completing transactions. When users engage in a transaction, they may gain access to certain details about each other, including names, user IDs, email addresses and other contact and shipping information. In all cases, it is your responsibility to adhere to data protection laws and provide other users with the opportunity to opt out of your database and review the information you have collected about them.

You agree to use user information only for:

• fulfilling transactions through our Website and any purposes related to the transaction;

• using services offered through our Website such as escrow, postage and fraud complaints; or

• other specific purposes that a user expressly selects.
  
  

Cookies
We use “cookies” (small files stored on your hard drive) on specific pages of our Website to assist in analysing the flow of our web pages; tailor our services, content and advertising, evaluate the effectiveness of promotions and enhance trust and safety.

Here are a few essential details you should be aware of regarding cookies:

• We provide certain features that are accessible exclusively through the use of cookies.

• Cookies are employed to help identify you and retain your signed-in status.

• Most cookies are “session cookies,” which means they are automatically removed from your hard drive at the end of a browsing session.

• You have the option to decline our cookies if your browser settings allow; however, please be aware that this may potentially impact your ability to fully utilise our Website and services.

• You may encounter cookies from third parties on specific pages of our Website that we do not have control over. For instance, if you are viewing a web page generated by another user, there could be a cookie placed by that particular web page.
  
  

Anti-Spam Policy
At Jal Yoga, we have a strict stance against spam. We do not sell or rent email addresses to unauthorised third parties. However, it is important to note that we cannot entirely eliminate the occurrence of spam on the Internet. If you believe you have received an unsolicited email purportedly from us, we urge you to get in touch with us. We are committed to investigating such matters promptly.

Account Protection
Your password serves as the key to your account. It is crucial to use a combination of unique numbers and letters and that you do not disclose your password to anyone. Should you choose to share your password or your personal information with others, please be mindful that you bear the responsibility for all actions conducted under your account. Losing control of your password may result in a significant loss of control over your personal information and potentially subject you to legally binding actions executed in your name.

In the event that your password is compromised for any reason, it is imperative to promptly notify us and modify your password.

We want to emphasise that we will never request your password through phone calls or emails. If you receive any such request, kindly report the incident to us.

When accessing our Website from a shared computer such as in an internet café, PC room, library, or any shared environment, certain details about you such as your user ID, activity, or website reminders might be visible to others who use the computer following your session. To safeguard your personal information and communications from potential exposure, we recommend logging out and closing the web browser after concluding your use of our Website.

Enquiry Tools
When you send an inquiry to a recipient through our Website, they will receive your email address along with any personal details or messages you include. While we do not maintain easily accessible records of the email addresses you send messages to, it’s important to note that these emails are not considered private communications. 

Also, please be reminded that it is not permissible to utilise our email tools for sending spam or content that contravenes the terms outlined in the User Agreement.

Links to Other Sites
Our Website includes links to external websites. Please be aware that Jal Yoga is not accountable for the privacy practices or the content of these external sites. If you have concerns regarding how other websites gather and utilise information about you, we recommend reviewing the privacy policy of the respective site in question.

Security
Our Website employs a combination of physical, electronic and administrative safeguards, which encompass advanced firewall systems and password protection mechanisms for our databases. These measures are meticulously designed to enhance the security of your information.Access to your personal information is restricted to employees who require such information to effectively manage, develop, or enhance our services.

Nonetheless, it is important to acknowledge that unauthorised interception or access to  transmissions or private communications by third parties is possible. Despite our diligent efforts to safeguard your privacy, we cannot guarantee, and it is advisable not to expect, that your personal information or private communications will perpetually remain confidential.

Terms of Use 
This User Agreement (or “Agreement”) represents a legally binding arrangement between you and us that governs your engagement with our Website. By using, accessing or registering as a user of our Website, you hereby accept and become a party to all the terms and conditions outlined within this Agreement.

Should you disagree with the terms and conditions presented in this Agreement, it is essential to note that you may not utilise our Website.

We possess the authority to modify this Agreement. Such modifications may occur through either an email notification detailing the revised terms (which become effective upon email transmission) or by posting the amended terms directly on Jal Yoga’s Network (which become effective upon posting). Should you continue to access or use our Website following any such amendment, you are demonstrating your agreement to be bound by the terms of the revised Agreement. Changes to this Agreement may be executed exclusively through a written document physically signed by us.

Acceptable use
Your usage of our Website must adhere to responsible conduct. You are strictly prohibited from attempting to breach or bypass Website security (“Hacking”) or engaging in any hacking-related activities. Moreover, the following actions are strictly prohibited while using our Website:

• violating any laws, third party rights or any applicable codes and regulations;

• sending unsolicited or unwelcome messages;

• misleading or deceiving overs;

• posting or transmitting information that violates the rights of a third party, including privacy or publicity rights;

• initiating the distribution of viruses or other harmful entities;

• posting or transmitting junk mail, spam or chain letters;

• collecting or storing personal data about individuals without proper authorisation;

• promoting any form of illegal or unwelcome activities; and

• conducting promotions or commercial activities in any manner.
  
  

Registration
Certain functions on our Website necessitate registration. If you choose to register, rest assured that Jal Yoga will safeguard your information in alignment with the Privacy Policy.

You are authorised to download, view and print a single copy of any content solely for your personal and non-commercial purposes, with compliance to the limitations specified in this Agreement. The exclusive ownership rights, title, and interest in the JY Jal Yoga International Pte. Ltd and any content presented therein will remain with Jal Yoga and its licensors. Aside from the permissions explicitly granted within this Agreement, you are restricted from reproducing, modifying, creating derivative works, distributing, selling, transferring, publicly displaying, publicly performing, transmitting, or using our Website or any other content from our Website.

Copying or altering the HTML code used for generating web pages on our Website is prohibited.

Furthermore, you may not utilise our Website, or any content from our Website, on or in connection with any other website for any purpose.

Copyrights
All content accessible on our Website, including site design, text, graphics, interfaces and the arrangement thereof, is subject to copyright by JY Yoga International Pte Ltd, with all rights reserved. Alternatively it may belong to Jal Yoga or third parties and is safeguarded by intellectual property rights.

We do not sell or rent your personal information to third parties for their marketing purposes without obtaining your explicit consent. There might be instances where we combine your information with data collected from other companies to improve and personalise our services, content and advertising.

If you choose not to receive marketing communications from us or to partake in our ad-customisation programs, you can conveniently express your preference within your Jal Yoga account or by following the instructions detailed in the communication or advertisement.

Trademarks
Jal Yoga is not positioned to mediate trademark disputes between advertisers on Jal Yoga International Pte. Ltd and trademark owners.

Consequently, we strongly urge trademark owners to address their disputes directly with the advertisers, especially considering that these advertisers may feature comparable advertisements on various other platforms.

Similarly, we do not exert control over, and bear no responsibility for, the content hosted on third-party websites that may be accessed via our Website. Trademark owners should engage directly with these third-party sites to settle trademark conflicts.

However, in a gesture of goodwill toward federally registered trademark owners, we are willing to undertake a limited investigation into reasonable complaints.

Despite the above, Jal Yoga will appropriately adhere to the terms outlined in any court order concerning the conduct of the party being challenged, as specified within such a court order.

Other Rules
By using our Website and publishing your content, you pledge to adhere to all pertinent laws and and regulations governing your access and usage. It is strictly prohibited to gather personal data, including email addresses, from our Website. More specifically, you are barred from employing email addresses displayed on our sites to solicit users to join or contribute to your services.

We retain the right to thoroughly investigate and pursue legal action against any infractions of the aforementioned guidelines. We may also collaborate with law enforcement authorities in prosecuting users who violate the terms stipulated in this Agreement. You acknowledge that while Jal Yoga is not obligated to monitor your access or use of our Website, we possess the prerogative to do so for purposes related to operating the network, ensuring your compliance with this Agreement, or adhering to applicable laws or court orders.

Unless we provide explicit written consent to the contrary, you may not use automated methods, such as scripts, to access our Website or extract information from it.

Indemnity
When you opt to use our Website, you are consenting to indemnify Jal Yoga, its officers, and employees against any and all claims or damage, including reasonable attorney’s fees, that may be brought forth by third parties due to or resulting from:

1) content you choose to submit, post or transmit through our Website;
2) your engagement with or connection to Our Website;
3) your breach of the User Agreement; or
4) your infringement upon the rights of others.

This indemnification ensures that you assume responsibility for any legal claims or costs that arise from your actions on our Website.

Liability Limits
Jal Yoga and its suppliers hold no liability towards you for any lost profits or special, incidental or consequential damages arising in any manner (including negligence) in relation to Jal Yoga, its parent, subsidiary or affiliate companies, our services or this Agreement.

Disclaimer of Warranties
Jal Yoga and its services are offered “as is,” without express or implied warranty or condition of any kind, and we explicitly disclaim any warranties of merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement. We do not assure or guarantee that any aspect of the sites or system will function correctly or that the information provided is complete or accurate or will be perpetually available. 

Our Website might feature links to third-party websites or resources. You acknowledge and consent that we are not responsible or accountable for: (1) the availability or precision of such websites or resources; or (2) the content, products or services offered or accessible through such websites or resources.

Links to such websites or resources do not imply any endorsement of their content, products or service. You hereby agree not to hold Jal Yoga accountable for any type of loss or damage arising from dealings with or the presence of merchants or advertisers on our Website. Additionally, Jal Yoga does not endorse, assure, or guarantee the products or services provided by any sellers.

Assignment
You consent to the possibility that this Agreement, along with all agreements and information encompassed herein, could be automatically assigned by Jal Yoga to a third party, at its sole discretion. However, you are not permitted to transfer your obligations to any other entity.

General & Updates
This Agreement does not establish any agency, partnership, joint venture, employment or franchise relationship. Our decision to not take action in a specific circumstance does not relinquish our right to take action in that or any circumstance. We will be excused from any difficulties resulting from factors beyond our control. Should a court of competent jurisdiction deem any provision of this Agreement invalid or unenforceable, the remaining provisions of the Agreement will continue to hold full force and effect. The impacted provision will be interpreted to be enforceable to the maximum extent permitted by law. Any waiver of any provision of this Agreement will be valid only if it is in writing and signed by Jal Yoga International Pte. Ltd.

Changes to This Privacy Policy
We retain the right to modify this policy periodically without prior notice. Any alterations to the Privacy Policy will be posted on this page. We advise you to periodically review this page for any updates. Your ongoing use of our Website, products, and services signifies your acknowledgment and acceptance of such changes.

Contacting Us
If you have any questions or feedback regarding this policy, you may email us at info@jalyoga.ae